FRONT DOOR DELIVERY
With Front Door Delivery, UPS can deliver most in-stock items within 3-5 business days. UPS is unable to deliver to P.O. boxes.
UPS STANDARD DELIVERY + PROCESSING CHARGES
ORDER TOTAL | STANDARD SHIPPING 3-5 Business Days | NEXT DAY SHIPPING Add $17.50 |
---|---|---|
Up to $15.00 | $4.95 | $22.45 |
$15.01–$25.00 | $6.00 | $23.50 |
$25.01–$45.00 | $8.00 | $25.50 |
$45.01–$65.00 | $11.00 | $28.50 |
$65.01–$90.00 | $14.00 | $31.50 |
$90.01–$125.00 | $17.00 | $34.50 |
$125.01–$200.00 | $21.00 | $38.50 |
$200.01 + over | 10% | 10% + $17.50 |
Gift Card only | No charge | $8.50 |
Add $6 for each gift wrap. For next day delivery, add $17.50 per address. Items shipped directly from the manufacturer and oversized items are not eligible for next day delivery.
NEXT DAY DELIVERY + PROCESSING
For an extra charge of $17.50 per address, within the contiguous 48 states, we can arrange for next day delivery to most destinations. If we receive your order by 6pm PT Monday through Friday, you'll receive your order the next business day; orders placed on Friday after 6pm PT through Sunday will arrive on Tuesday. Note: Next day delivery service is not available for out-of-stock items, personalized items or for items shipped directly from the vendor.
Have more questions regarding shipping? Please visit our Shipping Information page.
EASY RETURNS
Eligible items can be returned for a refund of the merchandise value within 30 days of receiving an order or 7 days for Quick Ship upholstery items. An original receipt or gift receipt is required.
How to Return
- Return to Stores - you can return non-furniture items to your local PBteen store for free.
- For non-custom furniture and other oversized items, call Customer Service at 866.472.4001
- Returns by UPS - print a return label from our Returns Policy page and bring to a UPS location.
Items Not Eligible for Returns
- Monogrammed/Personalized items
- Made to Order items, including custom rugs and furniture
- Mattresses
- Gift cards
- Final sale items (with prices ending in $.97 or $.99)
- Items damaged through normal wear and tear
Complete details
Original article and pictures take www.pbteen.com site
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